Refund policy

At Nuvina, your well-being comes first. That’s why we offer a 90-day risk-free money-back guarantee.

If you don’t feel a noticeable improvement in your mood, stress, or energy within 90 days, you’re eligible for a full refund. No return required. No hassle.

How to Request a Refund

To request a refund, please contact us at support@nuvina.com and include the following:

  • Your full name and order number

  • A brief explanation of your experience

  • Confirmation that you used the product consistently for at least 30 days

This helps us improve our product and customer experience - there’s no hassle or judgment.

Important Notes

  • Refunds are only available for first-time purchases of a single bottle or bundle

  • Only one refund per household will be granted

  • Shipping charges are non-refundable

  • Refunds will be issued to your original payment method within 10 business days once approved

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us at support@nuvina.com within 7 days of receiving your order. We’ll make it right.

European Union Customers

If your order is being shipped to a country in the European Union, you are entitled to a 14-day cooling-off period. This means you can cancel your order for any reason within 14 days of delivery. Items must be unopened, unused, and in original packaging.

Questions?

Email us any time at support@nuvina.com - we’re here to help.